Second classMonthly pass
Lite
One counter, one phone number
Price on request
Phone numbers1
Call channels1
Request the Lite pass We call you back to set it up.
Every WhatsAppand phone order,waiting in Vyapar.
Vyaparvani reads your customers' WhatsApp messages and voice notes and answers your shop's phone. It writes each order up against your own item list, gets the customer to confirm it on WhatsApp, and sends it to Vyapar. Hinglish, Hindi and English, trade slang included.
Nothing reaches your billing until the customer has confirmed it.
Monthly season passVyaparvani
Order no.0412
- From
- WhatsApp · Calls
- To
- Vyapar
- Class
- Counter
- Valid
- Every order
- Heard on the call
- “Do piece brake pad chahiye, Swift 2019 ke liye.”
- Written up
- 2 × Front brake disc pads · Swift 2019
Garage → Counter → Vyapar
One journey, four stops
The same four stops for every order, whether it came as a typed message, a voice note at night or a call during the rush.
- 1
The customer orders
On WhatsApp (text, photo or voice note) or by calling your number. In their own words: Hinglish, Hindi or English.
What the customer saidek jodi shocker, Activa ke liye
- 2
Vyaparvani writes it up
Matched to your own item names, units and vehicles. Anything it isn't sure about waits for you on the review board instead of being guessed.
Written up2 × Rear shock absorber · Activa - 3
The customer confirms
They get the order on WhatsApp and reply to confirm or change it. A call is read back on the line before it ends.
- 4
It lands in Vyapar
Confirmed orders go to Vyapar on your counter PC. Your staff bill it; nobody re-types it.
What changes at the counter
No new habits for your customers. They message and call the way they always have.
| At the counter today | With Vyaparvani |
|---|---|
| Someone replays every voice note and types it out. | CVoice notes arrive written up, item by item. |
| Calls go unanswered when the counter is busy. | CEvery call is answered, the order taken and read back. |
| “Swift ka pad” has to be looked up in the item list. | COrders come matched to your own item names and units. |
| Wrong items are billed because the order was misheard. | CNothing is billed until the customer has confirmed it. |
| WhatsApp orders and phone orders live in different places. | COne board for both, with what needs a person on top. |
| Each order is typed into Vyapar again. | CConfirmed orders are sent to Vyapar for billing. |
Two passes
Choose by how many phone lines your shop needs. Both include WhatsApp, calls, the review board and Vyapar. Compare the passes in full.
First classMonthly pass
Business
Several counters, lines or branches
Price on request
Phone numbers2 or more
Call channels2 or more
Request the Business pass We call you back to set it up.
Rules on the back of the pass
Vyaparvani does a lot of the counter's typing. It works best, and stays safe, when a few things are true.
Do
- Upload your item list (a Vyapar export is enough), so orders match your names, units and prices.
- Check the review board every day. Anything unclear waits there for a person.
- Keep prices, timings and policies up to date. The agent answers from what you give it.
- Tell your customers the WhatsApp number and phone line Vyaparvani answers.
- Let customers confirm on WhatsApp before you bill.
Don't
- Don't use it for emergencies or for medical, legal or safety advice; it is an order assistant.
- Don't bill an order nobody confirmed. A misheard item is cheaper to fix before the invoice.
- Don't send promotions from the number without your customers' consent; WhatsApp's rules apply.
- Don't share logins. Give each staff member their own; the owner can remove access any time.
- Don't expect it to take payments. It takes orders; billing and payment stay with you.
Your orders stay yours
Your customers' messages, calls and orders are used to run your counter and for nothing else. The privacy policy has the full detail, including every service that handles the data.
In short
India · DPDP Act 2023- Each shop is separate. Your staff see your orders; no other business can.
- Not sold, not used for ads. We don't sell or rent your or your customers' data.
- Named service providers. Speech, voice and hosting run on providers listed in the policy, under contract.
- Deleted on request. Ask and we delete your data, except what the law makes us keep.